e-Commerce services
Previous Top Next

To enable e-commerce services you first have to enable them in e-Commerce service setttings in Settings  (click on the graphicsymbol at the bottom left hand side of the main screen).


graphic


This screen, available both for customers and for each of their branches (if any) allows you to set up on-line facilities for the customer or branch.

Calculate jobs on-line (currently not available) will let your chosen customers operate a simple on-line wizard to get an accurate price, based on your own parameters and factors of production (including markup). The calculated job can appear directly in your desktop as a confirmed job.

See current jobs on-line lets your customers see their current live jobs. Whether or not they can see the current stage of a live job, and/or the required date depends on the the choices made in in e-Commerce service setttings  in Settings.

See and re-order invoiced jobs on-line shows the past jobs you've done for that customer, and (optionally, depending on the  e-Commerce service setttings) the invoiced price of those jobs.  If the customer clicks on a job, an email can be automatically sent for you to quote fro a re-print.

Order contract jobs on-line. This useful feature allows you to display appropriate 'fixed price' jobs on-line to a customer. A wizard allows them to select a job and specify the quantity required and the system will display the price from the matrix (if necessary interpolating between numbers), Finally they can place the order, which arrives on your desktop as a  fully calculated job. There is even a facility to design the artwork on-line.

View contract items: allows the user to select those fixed price 'contract' jobs which are to be displayed to this customer.

Request finished stock on-line: (currently not available) will let users call off finished stock on-line.

See data for all other branches: designates this user as 'master' user, with access to data from all the branches for this customer.